DNAnexus incident

Investigating Elevated API Response Times

Notice Resolved View vendor source →

DNAnexus experienced a notice incident on January 28, 2025 affecting Titan UI and Titan API and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2025, 05:00 AM UTC
Resolved
Jan 28, 2025, 05:29 AM UTC
Duration
28m
Detected by Pingoru
Jan 28, 2025, 05:00 AM UTC

Affected components

Titan UITitan APITitan JobsTitan DataApolloUKB RAP

Update timeline

  1. investigating Jan 28, 2025, 05:00 AM UTC

    We are currently investigating this issue.

  2. investigating Jan 28, 2025, 05:28 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 28, 2025, 05:29 AM UTC

    This incident has been resolved.