DNAnexus incident

Cohort Browser sometimes failed to load on UKB RAP

Notice Resolved View vendor source →

DNAnexus experienced a notice incident on August 7, 2023 affecting UKB RAP, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2023, 09:07 PM UTC
Resolved
Aug 07, 2023, 09:07 PM UTC
Duration
—
Detected by Pingoru
Aug 07, 2023, 09:07 PM UTC

Affected components

UKB RAP

Update timeline

  1. resolved Aug 07, 2023, 09:07 PM UTC

    We discovered that one of our visualization service instances became impaired and was not processing requests correctly. The instance has been replaced and confirmed by tests to be functioning properly.