DNAnexus incident

Job failures in eu-west-2 region

Minor Resolved View vendor source →

DNAnexus experienced a minor incident on April 4, 2024 affecting Titan Jobs and UKB RAP, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2024, 12:02 PM UTC
Resolved
Apr 04, 2024, 03:04 PM UTC
Duration
3h 1m
Detected by Pingoru
Apr 04, 2024, 12:02 PM UTC

Affected components

Titan JobsUKB RAP

Update timeline

  1. investigating Apr 04, 2024, 12:02 PM UTC

    We are currently investigating this issue.

  2. identified Apr 04, 2024, 02:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 04, 2024, 03:04 PM UTC

    This incident has been resolved.