DNAnexus incident

Job assignment delays

Minor Resolved View vendor source →

DNAnexus experienced a minor incident on May 28, 2024 affecting Titan Jobs, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2024, 11:10 AM UTC
Resolved
May 28, 2024, 12:51 PM UTC
Duration
1h 40m
Detected by Pingoru
May 28, 2024, 11:10 AM UTC

Affected components

Titan Jobs

Update timeline

  1. investigating May 28, 2024, 11:10 AM UTC

    We are currently investigating this issue.

  2. investigating May 28, 2024, 11:11 AM UTC

    We are continuing to investigate this issue.

  3. identified May 28, 2024, 12:29 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 28, 2024, 12:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 28, 2024, 12:51 PM UTC

    This incident has been resolved.