DNAnexus incident

Investigating elevated API response times and job scheduling delays

Notice Resolved View vendor source →

DNAnexus experienced a notice incident on June 23, 2024 affecting Titan API and Titan Jobs and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2024, 06:32 PM UTC
Resolved
Jun 23, 2024, 07:09 PM UTC
Duration
37m
Detected by Pingoru
Jun 23, 2024, 06:32 PM UTC

Affected components

Titan APITitan JobsTitan Data

Update timeline

  1. investigating Jun 23, 2024, 06:32 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 23, 2024, 06:32 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 23, 2024, 07:09 PM UTC

    This incident has been resolved.