DNAnexus incident

Investigating Elevated Response Times

Notice Resolved View vendor source →

DNAnexus experienced a notice incident on December 13, 2024 affecting Titan UI and Titan API and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 11:40 PM UTC
Resolved
Dec 13, 2024, 11:55 PM UTC
Duration
15m
Detected by Pingoru
Dec 13, 2024, 11:40 PM UTC

Affected components

Titan UITitan APITitan JobsTitan DataApolloUKB RAP

Update timeline

  1. identified Dec 13, 2024, 11:40 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Dec 13, 2024, 11:55 PM UTC

    This incident has been resolved.