DNAnexus incident
UKB-RAP: Data Dispensation Temporarily Unavailable
DNAnexus experienced a notice incident on January 17, 2025 affecting UKB RAP, lasting 11d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 17, 2025, 09:58 PM UTC
Due to maintenance work on the UKB-RAP, the ability to dispense data is temporarily paused. You can continue to work as normal with any data which you have already dispensed. https://community.ukbiobank.ac.uk/hc/en-gb/community/posts/24500573939741-UKB-RAP-data-dispensation-temporarily-unavailable
- investigating Jan 17, 2025, 10:00 PM UTC
We are continuing to investigate this issue.
- resolved Jan 29, 2025, 06:53 PM UTC
We’re pleased to share that work on the UKB-RAP is now complete, and researchers can dispense data as usual. Thank you for your patience while this work was carried out. We’ll be sharing more information soon about when new and updated data will be available on the UKB-RAP. Please keep an eye on our announcements page (https://community.ukbiobank.ac.uk/hc/en-gb/community/topics/14385414258077-Announcements#).