DNAnexus incident

OFH Apollo Cohort Browser Outage

Major Resolved View vendor source →

DNAnexus experienced a major incident on February 19, 2025 affecting Apollo, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2025, 10:20 PM UTC
Resolved
Feb 19, 2025, 11:39 PM UTC
Duration
1h 18m
Detected by Pingoru
Feb 19, 2025, 10:20 PM UTC

Affected components

Apollo

Update timeline

  1. investigating Feb 19, 2025, 10:20 PM UTC

    Cohort Browser is currently experiencing a partial outage in the OFH region. Apollo workers are still operational.

  2. identified Feb 19, 2025, 11:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 19, 2025, 11:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 19, 2025, 11:39 PM UTC

    All Apollo functionality is now operational.