dLocal incident

[Picpay] Apparent incident with payment processing in Brazil

Minor Vendor's status page →

Resolved after 50 minutes, affecting Brazil - Payment Processors, on November 10, 2026.

investigating Nov 10, 2026, 08:20 AM UTC

We have identified some processing issues with Picpay in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Nov 10, 2026, 08:20 AM UTC
Resolved
Nov 10, 2026, 09:10 AM UTC
Duration
50m
Detected by Pingoru
Nov 10, 2026, 08:20 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Nov 10, 2026, 08:20 AM UTC

    We have identified some processing issues with Picpay in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Nov 10, 2026, 09:10 AM UTC

    This incident has been resolved.

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