dLocal incident

[Kushki-Banco Guayaquil] Apparent incident with payment processing in Ecuador

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Resolved after 47 minutes, affecting Ecuador - Payment Processors, on November 8, 2026.

investigating Nov 08, 2026, 02:11 PM UTC

We have identified some processing issues with Kushki-Banco Guayaquil in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Nov 08, 2026, 02:11 PM UTC
Resolved
Nov 08, 2026, 02:59 PM UTC
Duration
47m
Detected by Pingoru
Nov 08, 2026, 02:11 PM UTC

Affected components

Ecuador - Payment Processors

Update timeline

  1. investigating Nov 08, 2026, 02:11 PM UTC

    We have identified some processing issues with Kushki-Banco Guayaquil in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Nov 08, 2026, 02:59 PM UTC

    This incident has been resolved.

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