dLocal incident

[Arcus] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on September 24, 2026 affecting Mexico - Payment Processors, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 04:44 AM UTC
Resolved
Sep 24, 2026, 04:58 AM UTC
Duration
13m
Detected by Pingoru
Sep 24, 2026, 04:44 AM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Sep 24, 2026, 04:44 AM UTC

    We have identified some processing issues with Arcus in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 24, 2026, 04:58 AM UTC

    This incident has been resolved.