dLocal incident

[Interswitch] Apparent incident with payment processing in Nigeria

Minor Resolved View vendor source →

dLocal experienced a minor incident on September 23, 2026 affecting Nigeria - Payment Processors, lasting 10h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 06:25 AM UTC
Resolved
Sep 23, 2026, 05:09 PM UTC
Duration
10h 43m
Detected by Pingoru
Sep 23, 2026, 06:25 AM UTC

Affected components

Nigeria - Payment Processors

Update timeline

  1. investigating Sep 23, 2026, 06:25 AM UTC

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Sep 23, 2026, 11:25 AM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 23, 2026, 03:23 PM UTC

    We are continuing to investigate this issue.

  4. identified Sep 23, 2026, 03:26 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Sep 23, 2026, 03:26 PM UTC

    We are continuing to work on a fix for this issue.

  6. resolved Sep 23, 2026, 05:09 PM UTC

    This incident has been resolved.