dLocal incident

[ACH] Apparent incident with payment processing in Colombia

Resolved after 2 hours 32 minutes, affecting Colombia - Payment Processors, on September 17, 2026.

investigating Sep 17, 2026, 02:34 AM UTC

We are continuing to investigate this issue.

Started
Sep 17, 2026, 12:04 AM UTC
Resolved
Sep 17, 2026, 02:37 AM UTC
Duration
2h 32m
Detected by Pingoru
Sep 17, 2026, 12:04 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Sep 17, 2026, 12:04 AM UTC

    DAVIPLATA is experiencing internal issues with the PSE service The entity's technical team is working to restore the service.

  2. investigating Sep 17, 2026, 02:34 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 17, 2026, 02:37 AM UTC

    This incident has been resolved.

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