dLocal incident

[BANCOLOMBIA S.A.] Apparent incident with payment processing in Colombia

Resolved after 46 minutes, affecting Colombia - Payment Processors, on November 1, 2026.

investigating Nov 01, 2026, 09:04 AM UTC

We have identified some processing issues with BANCOLOMBIA S.A. in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Nov 01, 2026, 09:04 AM UTC
Resolved
Nov 01, 2026, 09:51 AM UTC
Duration
46m
Detected by Pingoru
Nov 01, 2026, 09:04 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Nov 01, 2026, 09:04 AM UTC

    We have identified some processing issues with BANCOLOMBIA S.A. in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Nov 01, 2026, 09:51 AM UTC

    This incident has been resolved.

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