dLocal incident

[Picpay] Apparent incident with payment processing in Brazil

Resolved after 1 hour 39 minutes, affecting Brazil - Payment Processors, on September 4, 2026.

investigating Sep 04, 2026, 10:29 PM UTC

We have identified some processing issues with Picpay in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Sep 04, 2026, 10:29 PM UTC
Resolved
Sep 05, 2026, 12:08 AM UTC
Duration
1h 39m
Detected by Pingoru
Sep 04, 2026, 10:29 PM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Sep 04, 2026, 10:29 PM UTC

    We have identified some processing issues with Picpay in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 05, 2026, 12:08 AM UTC

    This incident has been resolved.

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