Diligent incident

BoardEffect - Site is inaccessible for iOS devices in the UK region

Critical Resolved View vendor source →

Diligent experienced a critical incident on November 23, 2025 affecting BoardEffect (Europe - UK), lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2025, 06:16 PM UTC
Resolved
Nov 23, 2025, 10:02 PM UTC
Duration
3h 45m
Detected by Pingoru
Nov 23, 2025, 06:16 PM UTC

Affected components

BoardEffect (Europe - UK)

Update timeline

  1. investigating Nov 23, 2025, 06:16 PM UTC

    Site is inaccessible for iOS devices in the UK region. We are currently investigating. Thank you for your understanding and patience!

  2. identified Nov 23, 2025, 07:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 23, 2025, 07:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 23, 2025, 10:02 PM UTC

    This incident has been resolved.