Diligent incident

Entities - Service Unavailable in UK Region

Critical Resolved View vendor source →

Diligent experienced a critical incident on January 6, 2026 affecting Entities (Europe - UK), lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2026, 06:19 PM UTC
Resolved
Jan 06, 2026, 07:31 PM UTC
Duration
1h 12m
Detected by Pingoru
Jan 06, 2026, 06:19 PM UTC

Affected components

Entities (Europe - UK)

Update timeline

  1. investigating Jan 06, 2026, 06:19 PM UTC

    We are currently investigating this issue.

  2. identified Jan 06, 2026, 06:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 06, 2026, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 06, 2026, 07:31 PM UTC

    This incident has been resolved.