Diligent incident

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Critical Resolved View vendor source →

Diligent experienced a critical incident on January 7, 2026 affecting Entities (North America - Canada), lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2026, 08:54 PM UTC
Resolved
Jan 07, 2026, 09:43 PM UTC
Duration
49m
Detected by Pingoru
Jan 07, 2026, 08:54 PM UTC

Affected components

Entities (North America - Canada)

Update timeline

  1. investigating Jan 07, 2026, 08:54 PM UTC

    We are currently investigating this issue.

  2. identified Jan 07, 2026, 09:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 07, 2026, 09:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 07, 2026, 09:43 PM UTC

    This incident has been resolved.