Diligent incident

Third Party Manager - Form and Workflows Is Down In EU region

Critical Resolved View vendor source →

Diligent experienced a critical incident on January 8, 2026 affecting Third Party Manager (Europe - Germany), lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 12:01 PM UTC
Resolved
Jan 08, 2026, 01:19 PM UTC
Duration
1h 18m
Detected by Pingoru
Jan 08, 2026, 12:01 PM UTC

Affected components

Third Party Manager (Europe - Germany)

Update timeline

  1. investigating Jan 08, 2026, 12:01 PM UTC

    Forms and workflows in TPM is not accessible in EU region.

  2. identified Jan 08, 2026, 12:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 08, 2026, 12:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 08, 2026, 01:19 PM UTC

    This incident has been resolved.