Diligent incident

3PM - Application is unavailable in the EU region for all customers

Critical Resolved View vendor source →

Diligent experienced a critical incident on January 22, 2026 affecting Third Party Manager (Europe - Germany), lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 06:07 PM UTC
Resolved
Jan 22, 2026, 06:45 PM UTC
Duration
37m
Detected by Pingoru
Jan 22, 2026, 06:07 PM UTC

Affected components

Third Party Manager (Europe - Germany)

Update timeline

  1. identified Jan 22, 2026, 06:07 PM UTC

    3PM is unavailable for users in the EU region.

  2. monitoring Jan 22, 2026, 06:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 22, 2026, 06:45 PM UTC

    This incident has been resolved.