Diligent incident

Email Notification Degradation for Outlook Users

Notice Resolved View vendor source →

Diligent experienced a notice incident on January 23, 2026, lasting 6h 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 02:06 AM UTC
Resolved
Jan 23, 2026, 08:12 AM UTC
Duration
6h 6m
Detected by Pingoru
Jan 23, 2026, 02:06 AM UTC

Update timeline

  1. identified Jan 23, 2026, 02:06 AM UTC

    There is an issue impacting Outlook users, where email notifications may be delayed or not delivered. Microsoft is actively working on the issue. Please reference Microsoft's Status Page here: https://status.cloud.microsoft/m365

  2. resolved Jan 23, 2026, 08:12 AM UTC

    This incident has been resolved.