Diligent incident

Third-Party Manager - Users Are Not Able To Access The Site In The US region

Critical Resolved View vendor source →

Diligent experienced a critical incident on May 22, 2026 affecting Third Party Manager (North America - US), lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 09:54 AM UTC
Resolved
May 22, 2026, 11:16 AM UTC
Duration
1h 22m
Detected by Pingoru
May 22, 2026, 09:54 AM UTC

Affected components

Third Party Manager (North America - US)

Update timeline

  1. identified May 22, 2026, 09:54 AM UTC

    Users are not able to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!

  2. monitoring May 22, 2026, 11:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 22, 2026, 11:16 AM UTC

    This incident has been resolved.