Resolved after 22 days 16 hours, affecting Personal and Business Hosting and Reseller Hosting, on January 17, 2023.
Our software providers have found a resolution for this issue, which has been applied to a majority of our Shared Hosting services as of 27/01/2023. If you are still experiencing an issue with repeated 503 issues on page load, please reach out to our support team with any relevant steps to replicate and we'll be happy to review.
Affected components
Update timeline
- identified Jan 17, 2023, 05:30 AM UTC
We are experiencing an issue where some cPanel Shared Hosting customer sites are returning a 503 error on some page loads. The issue has been identified and we are working with upstream software providers for a solution. We will update this status page as more information is available.
- monitoring Jan 30, 2023, 06:04 AM UTC
Our software providers have found a resolution for this issue, which has been applied to a majority of our Shared Hosting services as of 27/01/2023. If you are still experiencing an issue with repeated 503 issues on page load, please reach out to our support team with any relevant steps to replicate and we'll be happy to review.
- resolved Feb 08, 2023, 10:30 PM UTC
This issue has been resolved.
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