Digi.me incident

eSIM operations failing

Ongoing since 07:33 PM UTC, affecting Application and UI.

investigating Nov 11, 2026, 07:42 PM UTC

We are continuing to investigate this issue.

Started
Nov 11, 2026, 07:33 PM UTC
Resolved
Ongoing
Duration
● 1h 12m
Detected by Pingoru
Nov 11, 2026, 07:33 PM UTC

Affected components

Application and UI

Update timeline

  1. investigating Nov 11, 2026, 07:33 PM UTC

    The Digi Cloud Operations Team has been notified of a service disruption issue that is impacting all eSIM operations. Activating, downloading and enabling eSIM profiles will fail due to a problem with our external eSIM IoT Manager API provider. The problem began approximately Nov 11 18:30:27 2026 GMT. We are in contact with the provider and will update this incident as we have information.

  2. investigating Nov 11, 2026, 07:42 PM UTC

    We are continuing to investigate this issue.

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