Resolved after 3 minutes, affecting Application and UI and Web Services, on November 2, 2026.
The Digi Cloud Operations Team has resolved the performance degradation issue. The problem began on Nov 2, 2026, 16:21 UTC and was resolved by Nov 2, 2026, 16:37 UTC. During this time, Customers may have experienced high latency sending or receiving device data. Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.
Affected components
Update timeline
- investigating Nov 02, 2026, 04:36 PM UTC
The Digi Cloud Operations Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
- investigating Nov 02, 2026, 04:37 PM UTC
We are continuing to investigate this issue.
- resolved Nov 02, 2026, 04:39 PM UTC
The Digi Cloud Operations Team has resolved the performance degradation issue. The problem began on Nov 2, 2026, 16:21 UTC and was resolved by Nov 2, 2026, 16:37 UTC. During this time, Customers may have experienced high latency sending or receiving device data. Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.
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