DigiCert experienced a minor incident on April 14, 2025 affecting PKI Platform 8, lasting 2h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 14, 2025, 01:11 PM UTC
We are currently experiencing an intermittent issue with our PKI Platform 8 system and we are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04335858 While we work to restore access to our PKI Platform 8 system, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – PKI Platform 8 現在、 PKI Platform 8 はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 04335858 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
- monitoring Apr 14, 2025, 01:53 PM UTC
An issue was detected on one of the application service nodes. The node has been restarted, and we are actively monitoring the system to ensure continued stability.
- resolved Apr 14, 2025, 03:55 PM UTC
This incident has been resolved.