DIDWW incident

Outbound Voice towards Colombia

Minor

Ongoing since 02:00 PM UTC, affecting Outbound Voice and Outbound SMS.

monitoring Nov 10, 2026, 09:00 PM UTC

A fix has been applied for the Outbound Voice issue towards Colombia. Call completion is recovering and is being monitored to confirm full restoration.

Started: Nov 10, 2026, 02:00 PM UTC
Resolved: Ongoing
Duration: ● 7h 47m
Detected by Pingoru: Nov 10, 2026, 02:00 PM UTC

Affected components

Outbound VoiceOutbound SMS

Update timeline

identified Nov 10, 2026, 02:00 PM UTC

We have identified the issue affecting Outbound Voice service towards Colombia as related to a downstream interconnection partner. We are working to reroute traffic to restore regular service.
monitoring Nov 10, 2026, 09:00 PM UTC

A fix has been applied for the Outbound Voice issue towards Colombia. Call completion is recovering and is being monitored to confirm full restoration.

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