DIDWW incident

Inbound Voice with Mexico

Minor

Ongoing since 01:29 AM UTC, affecting Inbound Voice.

monitoring Oct 29, 2026, 04:55 AM UTC

A fix has been applied for the Inbound Voice issue affecting Mexico DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.

Started: Oct 29, 2026, 01:29 AM UTC
Resolved: Ongoing
Duration: ● 4h 35m
Detected by Pingoru: Oct 29, 2026, 01:29 AM UTC

Affected components

Inbound Voice

Update timeline

investigating Oct 29, 2026, 01:29 AM UTC

We have identified the issue affecting Inbound Voice service for Mexico DIDs as related to an upstream interconnection. We are working to restore regular call completion.
monitoring Oct 29, 2026, 04:55 AM UTC

A fix has been applied for the Inbound Voice issue affecting Mexico DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.

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