DIDWW incident

Inbound Voice with Mexico

Resolved after 3 hours 55 minutes, on October 3, 2026.

resolved Oct 03, 2026, 09:10 PM UTC

The issue affecting Inbound Voice service with Mexico DIDs has been resolved. Service is operating normally..

Started
Oct 03, 2026, 05:14 PM UTC
Resolved
Oct 03, 2026, 09:10 PM UTC
Duration
3h 55m
Detected by Pingoru
Oct 03, 2026, 05:14 PM UTC

Update timeline

  1. investigating Oct 03, 2026, 05:14 PM UTC

    We have identified the issue affecting Inbound Voice service for Mexico DIDs as related to an upstream interconnection. We are working to restore regular call completion..

  2. monitoring Oct 03, 2026, 08:39 PM UTC

    A fix has been applied for the Inbound Voice issue affecting Mexico DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration..

  3. resolved Oct 03, 2026, 09:10 PM UTC

    The issue affecting Inbound Voice service with Mexico DIDs has been resolved. Service is operating normally..

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