Resolved after 13 hours 9 minutes, on October 4, 2026.
A fix has been applied for the Inbound Voice issue affecting Guatemala DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration..
Update timeline
- investigating Oct 04, 2026, 02:26 PM UTC
We are currently investigating an issue affecting Inbound Voice service for Guatemala DIDs. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers..
- investigating Oct 04, 2026, 09:09 PM UTC
We are continuing to work on a fix for this incident..
- monitoring Oct 05, 2026, 12:33 AM UTC
A fix has been applied for the Inbound Voice issue affecting Guatemala DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration..
- resolved Oct 05, 2026, 03:35 AM UTC
This incident has been resolved..
Your product runs on more than DIDWW
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services