Resolved after 1 hour 47 minutes, affecting Console, on May 19, 2026.
Access to the Didomi Console at console.didomi.io has been restored and the Console is operating normally. The issue was related to an incident affecting our hosting provider, Netlify, which has now been resolved.
Affected components
Update timeline
- investigating May 19, 2026, 09:24 PM UTC
We are investigating an issue preventing access to the Didomi Console at console.didomi.io. All other Didomi services are operational, including consent notice delivery and APIs. The issue is limited to Console access. We will provide an update as soon as we have identified the cause.
- identified May 19, 2026, 09:58 PM UTC
The issue is related to an ongoing incident affecting our hosting provider, Netlify. The impact remains limited to Console access. All other Didomi services are operational, including consent notice delivery and APIs. Our team is monitoring Netlify’s recovery and evaluating options to restore Console access as soon as possible. We will provide another update as soon as we have more information.
- monitoring May 19, 2026, 10:57 PM UTC
Access to the Didomi Console at console.didomi.io has been restored. The issue was related to an incident affecting our hosting provider, Netlify, which has now implemented mitigation steps and moved the incident to monitoring. All Didomi services are operational, including consent notice delivery and APIs. We are continuing to monitor the Console to ensure full stability before resolving this incident.
- resolved May 19, 2026, 11:12 PM UTC
Access to the Didomi Console at console.didomi.io has been restored and the Console is operating normally. The issue was related to an incident affecting our hosting provider, Netlify, which has now been resolved.
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