Didomi incident

Analytics Dashboards and Exports Down

Major Resolved View vendor source →

Didomi experienced a major incident on September 4, 2026 affecting Batch Exports and Analytics, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 08:57 AM UTC
Resolved
Sep 04, 2026, 12:12 PM UTC
Duration
3h 14m
Detected by Pingoru
Sep 04, 2026, 08:57 AM UTC

Affected components

Batch ExportsAnalytics

Update timeline

  1. investigating Sep 04, 2026, 08:57 AM UTC

    Our analytics services are down due to the ongoing Snowflake incident: https://status.snowflake.com/incidents/fl9tkpj8d7hk

  2. identified Sep 04, 2026, 09:58 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 04, 2026, 10:34 AM UTC

    We're making sure all our systems are recovering successfully

  4. resolved Sep 04, 2026, 12:12 PM UTC

    This incident has been resolved.