Dialogue incident

L'application pour les membres n'affiche pas le sélecteur de symptômes lors de l'admission. // Member app does not display symptom picker on intake.

Major Resolved View vendor source →

Dialogue experienced a major incident on November 20, 2024 affecting Consult + Member Mobile Application and Dialogue Member Mobile Application and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2024, 09:16 PM UTC
Resolved
Nov 20, 2024, 09:32 PM UTC
Duration
15m
Detected by Pingoru
Nov 20, 2024, 09:16 PM UTC

Affected components

Consult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application

Update timeline

  1. investigating Nov 20, 2024, 09:16 PM UTC

    Il se peut que certains membres ne parviennent pas à afficher le sélecteur de symptômes sur leur appareil mobile lors de l'admission. // Some members may fail to render the symptom picker on their mobile device during intake.

  2. investigating Nov 20, 2024, 09:30 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 20, 2024, 09:32 PM UTC

    This incident has been resolved.