Dialogue incident

Les nouveaux usagers ne peuvent pas se connecter à l'application // New users cannot login

Minor Resolved View vendor source →

Dialogue experienced a minor incident on April 10, 2026 affecting Construire en santé - Member Web Application and Consult + Member Web Application and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 03:10 PM UTC
Resolved
Apr 10, 2026, 03:37 PM UTC
Duration
26m
Detected by Pingoru
Apr 10, 2026, 03:10 PM UTC

Affected components

Construire en santé - Member Web ApplicationConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConstruire en santé - Member Mobile ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application

Update timeline

  1. identified Apr 10, 2026, 03:10 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 10, 2026, 03:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 10, 2026, 03:37 PM UTC

    This incident has been resolved.