Dialogue incident

Les rapports clients ne sont pas disponibles // Client reports are not available

Dialogue experienced a major incident on March 23, 2026 affecting Presto Client Reports, lasting 5h 38m. The incident has been resolved; the full update timeline is below.

Started: Mar 23, 2026, 07:04 PM UTC
Resolved: Mar 24, 2026, 12:43 AM UTC
Duration: 5h 38m
Detected by Pingoru: Mar 23, 2026, 07:04 PM UTC

Affected components

Presto Client Reports

Update timeline

investigating Mar 23, 2026, 07:04 PM UTC

Les rapports clients sont indisponibles dans le portail d'administration de Dialogue (Presto), en raison d'un problème avec un de nos fournisseurs de services. Client reports are currently not available through Dialogue's administration portal (Presto), due to an outage from our reporting platform vendor.
resolved Mar 24, 2026, 12:43 AM UTC

L'accès aux rapports a été rétabli. Access to reports has been restored.