Dialogue incident

Sun Life Health360 login navigates users to "Verify your email" screen on the web app

Major Resolved View vendor source →

Dialogue experienced a major incident on December 4, 2024 affecting Sunlife Health360 Member Application (US), lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 05:16 PM UTC
Resolved
Dec 04, 2024, 05:35 PM UTC
Duration
18m
Detected by Pingoru
Dec 04, 2024, 05:16 PM UTC

Affected components

Sunlife Health360 Member Application (US)

Update timeline

  1. identified Dec 04, 2024, 05:16 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Dec 04, 2024, 05:35 PM UTC

    This incident has been resolved.