Dialogue incident

Les prescriptions des membres ne sont pas envoyées. // Member prescriptions aren’t being sent out.

Major Resolved View vendor source →

Dialogue experienced a major incident on February 19, 2025 affecting Care Platform, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2025, 03:56 PM UTC
Resolved
Feb 19, 2025, 04:37 PM UTC
Duration
41m
Detected by Pingoru
Feb 19, 2025, 03:56 PM UTC

Affected components

Care Platform

Update timeline

  1. investigating Feb 19, 2025, 03:56 PM UTC

    We are currently investigating this issue.

  2. identified Feb 19, 2025, 04:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 19, 2025, 04:22 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 19, 2025, 04:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 19, 2025, 04:37 PM UTC

    This incident has been resolved.