Dialogue incident

Les demandes d'API à Input Health échouent, ce qui empêche la création de rendez-vous pour les patients. // API requests to Input Health are failing, preventing the creation of patient appointments.

Major Resolved View vendor source →

Dialogue experienced a major incident on February 25, 2025 affecting Care Platform and Consult + Member Web Application and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2025, 02:24 PM UTC
Resolved
Feb 25, 2025, 03:02 PM UTC
Duration
38m
Detected by Pingoru
Feb 25, 2025, 02:24 PM UTC

Affected components

Care PlatformConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application

Update timeline

  1. investigating Feb 25, 2025, 02:24 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 25, 2025, 02:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 25, 2025, 03:02 PM UTC

    This incident has been resolved.