Dialogue incident

Il n'est pas possible de créer de nouveaux utilisateurs dans les applications destinées aux patients. // New users cannot be created in the patient apps

Major Resolved View vendor source →

Dialogue experienced a major incident on April 2, 2025 affecting Dialogue Member Application (US) and Dialogue Member Application (EU) and 1 more component, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2025, 08:44 PM UTC
Resolved
Apr 02, 2025, 08:50 PM UTC
Duration
5m
Detected by Pingoru
Apr 02, 2025, 08:44 PM UTC

Affected components

Dialogue Member Application (US)Dialogue Member Application (EU)Consult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application

Update timeline

  1. identified Apr 02, 2025, 08:44 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 02, 2025, 08:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2025, 08:50 PM UTC

    This incident has been resolved.