Dialogue incident

Interruption des formulaires de triage lors de la sélection d'une pharmacie // Intake triage forms interruption when selecting a pharmacy

Minor Resolved View vendor source →

Dialogue experienced a minor incident on April 3, 2025 affecting Care Platform and Consult + Member Web Application and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 03:20 PM UTC
Resolved
Apr 03, 2025, 03:42 PM UTC
Duration
22m
Detected by Pingoru
Apr 03, 2025, 03:20 PM UTC

Affected components

Care PlatformConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application

Update timeline

  1. investigating Apr 03, 2025, 03:20 PM UTC

    We are currently investigating this issue.

  2. identified Apr 03, 2025, 03:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 03, 2025, 03:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 03, 2025, 03:42 PM UTC

    This incident has been resolved.