Dialogue incident

New members are unable to complete their onboarding profile / Nouveaux membres ne peuvent pas compléter leur profil

Minor Resolved View vendor source →

Dialogue experienced a minor incident on June 3, 2025 affecting Sunlife Health360 Member Application (US) and Dialogue Member Application (EU), lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 04:18 PM UTC
Resolved
Jun 03, 2025, 06:53 PM UTC
Duration
2h 34m
Detected by Pingoru
Jun 03, 2025, 04:18 PM UTC

Affected components

Sunlife Health360 Member Application (US)Dialogue Member Application (EU)

Update timeline

  1. investigating Jun 03, 2025, 04:18 PM UTC

    We are currently investigating this issue.

  2. identified Jun 03, 2025, 05:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 03, 2025, 06:53 PM UTC

    This incident has been resolved.