Diabolocom incident

Interface agent/ WebRTC connection drop

Major Resolved View vendor source →

Diabolocom experienced a major incident on March 6, 2025 affecting Support access, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2025, 09:40 AM UTC
Resolved
Mar 06, 2025, 10:04 AM UTC
Duration
24m
Detected by Pingoru
Mar 06, 2025, 09:40 AM UTC

Affected components

Support access

Update timeline

  1. investigating Mar 06, 2025, 09:40 AM UTC

    We are currently investigating this issue.

  2. identified Mar 06, 2025, 09:49 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 06, 2025, 09:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 06, 2025, 10:04 AM UTC

    This incident has been resolved.