Diabolocom incident

Files and Outbound voice degradation

Major Resolved View vendor source →

Diabolocom experienced a major incident on March 19, 2025 affecting Voice - Inbound calls and Voice - Inbound calls and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2025, 01:21 PM UTC
Resolved
Mar 19, 2025, 02:13 PM UTC
Duration
51m
Detected by Pingoru
Mar 19, 2025, 01:21 PM UTC

Affected components

Voice - Inbound callsVoice - Inbound callsVoice - Manual outbound callsVoice - Manual outbound callsVoice - Manual outbound calls

Update timeline

  1. investigating Mar 19, 2025, 01:21 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 19, 2025, 01:23 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 19, 2025, 01:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 19, 2025, 02:13 PM UTC

    This incident has been resolved.