Diabolocom incident

Transcription/Summary Generation Down

Critical Resolved View vendor source →

Diabolocom experienced a critical incident on March 28, 2025 affecting Delays on call transcriptions and Call summary generation, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2025, 08:44 AM UTC
Resolved
Mar 28, 2025, 09:21 AM UTC
Duration
37m
Detected by Pingoru
Mar 28, 2025, 08:44 AM UTC

Affected components

Delays on call transcriptionsCall summary generation

Update timeline

  1. identified Mar 28, 2025, 08:44 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 28, 2025, 08:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 28, 2025, 09:21 AM UTC

    This incident has been resolved.