Diabolocom incident

Missed called/ Status error

Minor Resolved View vendor source →

Diabolocom experienced a minor incident on May 20, 2025 affecting Voice - Inbound calls and Voice - Inbound calls and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 01:34 PM UTC
Resolved
May 20, 2025, 01:57 PM UTC
Duration
23m
Detected by Pingoru
May 20, 2025, 01:34 PM UTC

Affected components

Voice - Inbound callsVoice - Inbound callsVoice - Inbound callsVoice - Manual outbound callsVoice - Manual outbound callsVoice - Manual outbound callsVoice - Campaign callsVoice - Campaign callsVoice - Campaign callsAgent interface

Update timeline

  1. investigating May 20, 2025, 01:34 PM UTC

    We are currently investigating this issue.

  2. monitoring May 20, 2025, 01:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2025, 01:57 PM UTC

    This incident has been resolved.