DHL incident

Parcel DE tracking limited availability (Parcel DE only)

Ongoing since 02:39 PM UTC, affecting Shipment Tracking - Unified and Paket Deutschland (DHL) and 1 more.

investigating Nov 09, 2026, 02:39 PM UTC

Please be aware that tracking of Parcel DE shipments is currently not possible and an error 5xx is being returned. the team is working with the highest urgency to resolve this as soon as possible. All other services will be available

Started
Nov 09, 2026, 02:39 PM UTC
Resolved
Ongoing
Duration
● 1h 6m
Detected by Pingoru
Nov 09, 2026, 02:39 PM UTC

Affected components

Shipment Tracking - UnifiedPaket Deutschland (DHL)Sendungsverfolgung APISendungsverfolgung API (cig.dhl.de)Sendungsverfolgung API (nolp.dhl.de)Post Deutschland (Deutsche Post)AuftragsmanagementAM.portal (Nur lesend)AM.GK-PAM.exchange – synchrone Kommunikation

Update timeline

  1. investigating Nov 09, 2026, 02:39 PM UTC

    Please be aware that tracking of Parcel DE shipments is currently not possible and an error 5xx is being returned. the team is working with the highest urgency to resolve this as soon as possible. All other services will be available

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