DevRev incident

Email Integration Service D...

Minor Resolved View vendor source →

DevRev experienced a minor incident on January 28, 2026 affecting ASIA PACIFIC (SINGAPORE) (Application (app.devrev.ai)) and ASIA PACIFIC (SINGAPORE) (API (api.devrev.ai)) and 1 more component, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 04:35 PM UTC
Resolved
Jan 28, 2026, 06:32 PM UTC
Duration
1h 56m
Detected by Pingoru
Jan 28, 2026, 04:35 PM UTC

Affected components

ASIA PACIFIC (SINGAPORE) (Application (app.devrev.ai))ASIA PACIFIC (SINGAPORE) (API (api.devrev.ai))ASIA PACIFIC (SINGAPORE) (Support Portal (support.devrev.ai))

Update timeline

  1. investigating Jan 28, 2026, 04:35 PM UTC

    We are currently experiencing an issue with our email integration service, which may affect email-related features. Our team is actively working to resolve the problem and restore normal service. We will provide updates as soon as more information becomes available.

  2. resolved Jan 28, 2026, 06:32 PM UTC

    The email integration issue on dev-0 has been successfully resolved. The service was temporarily affected, but our team has taken the necessary steps, by adding the "missing" MX records to DNS, to restore full functionality. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time.