Device Magic incident

SMS Delivery Service Disruption

Minor Resolved View vendor source →

Device Magic experienced a minor incident on April 28, 2026 affecting SMS Text Delivery, lasting 5h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 12:20 PM UTC
Resolved
Apr 28, 2026, 06:10 PM UTC
Duration
5h 49m
Detected by Pingoru
Apr 28, 2026, 12:20 PM UTC

Affected components

SMS Text Delivery

Update timeline

  1. identified Apr 28, 2026, 12:20 PM UTC

    We are currently investigating an issue causing unsuccessful SMS delivery in Device Magic. Our team has identified the problem and is actively working on a fix. Other Device Magic services remain operational at this time. We appreciate your patience and understanding while we work to resolve this, and we will provide another update as soon as SMS functionality has been fully restored.

  2. monitoring Apr 28, 2026, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 28, 2026, 06:10 PM UTC

    This incident has been resolved.