Deskpro incident

Degraded Service

Notice Resolved View vendor source →

Deskpro experienced a notice incident on December 10, 2025, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 08:39 AM UTC
Resolved
Dec 10, 2025, 11:10 AM UTC
Duration
2h 31m
Detected by Pingoru
Dec 10, 2025, 08:39 AM UTC

Update timeline

  1. monitoring Dec 10, 2025, 08:39 AM UTC

    We’ve identified an issue affecting service availability and are actively implementing a fix. Normal operation is expected to return soon, and we will provide updates as recovery progresses.

  2. monitoring Dec 10, 2025, 08:50 AM UTC

    Normal service has now been restored, and we are continuing to monitor.

  3. resolved Dec 10, 2025, 11:10 AM UTC

    This incident has been resolved.