Deskpro incident

Connectivity Issues

Notice Resolved View vendor source →

Deskpro experienced a notice incident on November 16, 2020, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2020, 01:27 PM UTC
Resolved
Nov 16, 2020, 01:36 PM UTC
Duration
8m
Detected by Pingoru
Nov 16, 2020, 01:27 PM UTC

Update timeline

  1. investigating Nov 16, 2020, 01:27 PM UTC

    We are investigating connectivity issues affecting our EU datacentre

  2. resolved Nov 16, 2020, 01:36 PM UTC

    This incident has been resolved. We are investigating the delay in connectivity during platform recovery.